Frequently Asked Questions

We organise safaris and travel experiences across Uganda and other destinations in East Africa and beyond. Our trips can include wildlife safaris, cultural experiences, sightseeing, holidays and customised private tours.

Yes. We can create a personalised itinerary based on your preferred destinations, travel dates, number of travellers, interests, accommodation preferences and budget.

You can submit your safari request through our booking page. Tell us where you would like to go, your preferred dates and the type of experience you are looking for. Our team will then get in touch with you to finalise the details.

Booking early is recommended, especially during peak travel seasons. Early booking gives us more flexibility when arranging accommodation, transport and activities.

Yes. We arrange travel for solo travellers, couples, families, friends, corporate groups and other private groups. The itinerary can be adapted to suit the needs of your group.

Yes. Depending on your chosen package, we can help arrange suitable accommodation ranging from comfortable budget options to premium lodges and luxury stays.

Inclusions depend on the specific itinerary. Your quotation will clearly show what is included, such as transportation, accommodation, selected meals, guided activities or other services included in your trip.

Items not included will be clearly indicated in your quotation or itinerary. These may include personal expenses, optional activities, travel insurance, visas or other costs not specifically listed as included.

Available payment options will be communicated when your booking is confirmed. Our team will provide the correct payment instructions together with your booking details.

We recommend having suitable travel insurance for your trip. Your policy should ideally cover medical emergencies, cancellations, lost belongings and other unexpected travel disruptions.

Comfortable clothing, suitable walking shoes, sun protection, insect repellent, personal medication and a camera are useful for most safaris. Packing requirements may vary depending on your destination and planned activities.

Our team remains available to assist you during your journey. We will provide the relevant contact details before your trip so you can reach us whenever you require support.